Josefina LLC

Last updated: March 2026

These Terms and Conditions (“Terms”) govern all purchases, commissions, and services provided by Josefina LLC (“Josefina,” “we,” “us,” or “our”), whether through www.josefinabailleres.com (the “Site”), email, consultation, or any direct communication.

You should review these Terms and Conditions before purchasing any product or services available through this Site. Your continued use of this Site after the "Last Updated Date" will constitute your acceptance of and agreement to such changes.

By placing an order, commissioning a piece, or engaging with Josefina LLC, you agree to be bound by these Terms, together with our FAQ, Terms of Use, and Privacy Policy, which are incorporated by reference.

In the event of any conflict, these Terms & Conditions shall prevail.

1. BUSINESS MODEL

Josefina LLC operates primarily on a made-to-order and custom design model.

Most pieces are produced only after an order is placed and are not maintained as standing inventory.

Each piece is individually crafted. As such, variations in gemstones, tone, or minor details may occur and are inherent to fine jewelry.

2. DEFINITIONS

For purposes of these Terms:

“Client” means the individual or entity purchasing products or services from Josefina LLC.

“Custom Made-to-Order” A jewelry piece produced upon order using an established design, with no additional structural development or complex detailing, and not held as standing inventory. These pieces typically include, but are not limited to, wedding bands or minimal engagement rings..

“Simple Made-to-Order” A jewelry piece created specifically for a Client, based on an existing structure or design direction, and customized in proportions, materials, gemstone selection, finishes, or other design elements, without requiring full structural development.

“One-of-a-Kind” A jewelry piece developed entirely from scratch, involving original design and, where applicable, advanced engineering, multiple iterations of 3D modeling and design refinement, prototyping, or testing to ensure comfort, durability, and performance. 

“Revive Project” means any redesign, reuse, resetting, or transformation of jewelry or materials owned by the Client.

“Client-Owned Materials” means any gemstones, metals, or components provided or owned by the Client.

“Deposit” means any non-refundable payment required prior to commencement of design, sourcing, or production.

“Final Payment” means the remaining balance due prior to shipment, delivery, or release.

3. ORDER ACCEPTANCE

All orders constitute an offer to purchase the products and services and are subject to acceptance by Josefina LLC. Josefina LLC reserves the right to accept or reject any order in its sole discretion.

An order is not considered accepted until:

• Josefina confirms the order, or
• design, sourcing, or production has commenced

Josefina reserves the right to refuse or cancel any order at any time for any reason, including but not limited to:

• pricing or technical errors
• sourcing limitations
• design feasibility
• suspected fraud
• any circumstance deemed appropriate in our sole discretion

4. CUSTOM DESIGN PROCESS

Custom Made-to-Order or  One-of-a-Kind pieces are designed and produced individually. As such, natural variation, iterative development, and occasional structural or aesthetic adjustments after wear may occur.

Such adjustments are not considered defects, but inherent characteristics of handcrafted jewelry. By purchasing such a piece, the Client acknowledges that craftsmanship involves refinement rather than absolute uniformity, and that adjustments may be recommended over time to ensure proper wearability, comfort, and durability.

Custom projects may include, as applicable:

• consultation
• design direction and concept development
• sketches or visual references
• 3D modeling and design refinement
• gemstone sourcing
• revisions
• final approval
• production

Josefina LLC reserves the right to determine when a design is finalized and ready for production.

Production will not begin until:

• design approval has been confirmed; and
• the required Deposit has been received

For complex or high-value projects, consultation may be required prior to acceptance.

5. PRODUCTION TIMELINES

Production timelines vary depending on complexity.

Typical timelines:

• Simple Made-to-Order pieces:  2 – 3 months
• Custom Made-to-Order pieces: 3 – 6 months
• One-of-a-Kind pieces: 6–12 months or longer

These timelines are estimates only.

Delays may occur due to:

• design refinement
• sourcing conditions
• production complexity
• external or unforeseen factors

Josefina LLC is not liable for delays arising from these factors.

6. PRICING 

Pricing may be provided as an estimate or range.

Final pricing may change due to:

• design refinements
• gemstone availability
• production requirements
• fluctuations in precious metal or gemstone markets

Josefina LLC reserves the right to re-quote or adjust pricing if materials become unavailable or if costs change due to design development, innovation, testing, or multiple iterations required to complete the piece. Any such adjustments will be communicated to the Client in advance and, where applicable, approved prior to proceeding.

 The final invoiced amount shall govern.

7. PAYMENT METHODS 

Josefina LLC primarily accepts the following payment methods:

• Wire Transfer
  Our preferred method for both domestic and international clients. For international transfers, services such as Wise may be used. All banking details are provided within the invoice.
• Credit or Debit Card
  Available upon request and processed via invoice. Card payments are subject to a processing fee (typically approximately 2,99%), which will be clearly indicated in the invoice.

Cattina Collection

• U.S. Orders: Purchased directly through the website checkout.
• International Orders: Processed via invoice upon request.

Custom, Revive, and Pre-Order Projects

All such projects are processed exclusively via invoice, which includes full payment instructions and applicable terms.

8. DEPOSITS

A non-refundable Deposit is required before any work begins.

Typical deposit structures include:

• approximately 60% for design-first projects
• approximately 70–80% for stone-first projects

Deposits are non-refundable under all circumstances, including:

• cancellation
• design changes
• delays
• project termination

9. FINAL PAYMENT AND ADJUSTMENT

9.1 Invoicing and Final Payment

An initial invoice is issued to process the required Deposit and initiate the project.

The final balance, reflecting the final cost of the piece, is confirmed once production is complete. The Final Payment must be made in full prior to:

• shipment of the piece
• in-person delivery or collection
• release or transfer of the piece under any circumstances

Josefina LLC reserves the right to withhold shipment, delivery, or release of any piece until full payment has been received and cleared.

9.2 Pricing Accuracy and Adjustments

While Josefina LLC strives to ensure pricing accuracy, errors, inaccuracies, or omissions may occur.

Josefina LLC reserves the right, at any time and without prior notice, to:

• correct any such errors
• update pricing
• cancel or refuse orders affected by such errors

In the case of pre-order, custom, or made-to-order work involving gemstones or specialized materials, availability and pricing may change. If such changes occur, the Client will be notified and provided with updated pricing or alternative options before proceeding.

10. TAXES, FEES, AND ADDITIONAL CHARGES

Unless otherwise expressly stated, all prices exclude:

• applicable taxes
• payment processing fees
• shipping costs
• international duties or import fees 

10.1 Sales Tax

Sales tax applies to orders shipped to or collected in New York, in accordance with applicable regulations.

10.2 International Orders

Clients are responsible for all customs duties, import taxes, and related fees imposed by their country.

All applicable charges are clearly outlined in the invoice or checkout confirmation prior to payment.

11. DISCOUNTS, PROMOTIONS

From time to time, Josefina LLC may offer discounts or promotions. All such offers are subject to change, modification, or cancellation at any time without notice.

Discounts and promotions are governed by their own specific terms and conditions, including eligibility, duration, and applicability, and may be limited to certain pieces, collections, or purchase methods.

In the event of any conflict between a promotion and these Terms & Conditions, the terms of the promotion shall prevail solely with respect to that promotion.

12. REVIVE PROJECTS AND CLIENT-OWNED MATERIALS

Revive Projects involve working with Client-Owned Materials.

Josefina LLC reserves the right, in its sole discretion, to determine whether such materials are suitable for use.

Certain stones or materials may be declined, including but not limited to:

• emeralds
• opals
• pearls
• turquoise
• tanzanite
• fragile or heavily included stones

The Client acknowledges that working with previously mounted materials involves inherent risks due to:

• age
• prior wear
• internal characteristics
• treatments
• structural integrity

Josefina LLC shall not be liable for:

• breakage
• chipping
• cracking
• loss
• structural damage arising from the inherent condition or nature of Client-Owned Materials.

13. SHIPPING AND DELIVERY

13.1 General Shipping Conditions

Orders will not be shipped until:

• production is complete; and
• Final Payment has been received and cleared

All shipments are insured while in transit and require an adult signature upon delivery.

Clients are responsible for:

• providing accurate and complete shipping information
• inspecting shipments immediately upon receipt

Josefina LLC is not responsible for:

• shipping or transit delays
• customs processing delays
• carrier-related issue

13.2 International Shipping

International orders are not processed automatically through the website and are handled directly with our team to ensure proper logistics, insurance, and documentation.

Shipping costs, insurance, and estimated delivery timelines vary depending on destination, declared value, and carrier requirements, and will be confirmed prior to shipment.

Clients are solely responsible for:

• compliance with local import regulations
• payment of all customs duties, taxes, and import fees

These charges are determined by the destination country and are not controlled, collected, or estimated by Josefina LLC.

Carriers may collect such charges upon delivery.

As a general guideline, international import charges may range approximately from 5% to 25% of the declared value, though this may vary depending on local regulations.

Additional charges may include:

• customs duties and VAT
• carrier brokerage or clearance fees
• local administrative or handling charges

All such charges are billed directly to the Client by the carrier or customs authorities and are not included in the purchase price or shipping cost.

13.3 Risk of Loss and Title

Once a shipment has been transferred to the carrier, title and risk of loss pass to the Client.

Delivery timelines, handling, and transit conditions are outside of Josefina LLC’s control.

13.4 Loss, Damage, and Claims

All shipments are insured and documented prior to dispatch.

If a package is lost or arrives damaged, the Client must notify Josefina LLC as soon as possible, ideally within 24 hours of delivery or carrier notification.

If a package arrives visibly damaged, the Client should:

• refuse delivery where possible and notify the carrier immediately; or
• document the condition with clear photographs and contact Josefina LLC promptly

Claims for loss or damage are processed through the carrier and applicable insurance provider, subject to their investigation and determination.

Josefina LLC will assist in the claims process where appropriate; however, final determinations are made by the carrier and insurer.

Issues resulting from:

• customs delays
• unpaid duties or taxes
• incorrect shipping information
• missed delivery attempts

are not considered transit damage and remain the responsibility of the Client.

13.5 In-Person Pickup

In-person pickup in New York is available by appointment only. Walk-ins are not permitted. Applicable 

New York sales tax shall apply (currently 8.875%).

14. RETURNS AND EXCHANGES

Due to the nature of custom and made-to-order production, the following are final sale:

• One-of-a-Kind pieces
• Custom Made-to-Order pieces
• Pre-order Pieces
• Personalized items
• Revive Projects

Return Shipping:

• Exchanges: Return shipping is free if the exchange is due to an error on our part.
• Refund Requests: Customers are responsible for return shipping costs for refund requests.

Cattina Collection

Select Cattina© pieces may be eligible for exchange only if:

• unworn
• approved by Josefina LLC
• replacement item is available

All exchanges are subject to Josefina’s discretion.

15. RESIZING

Resizing is available only for certain designs. To inquire about eligibility, please contact our support team at contact@josefinabailleres.com and include your order number. Clients must obtain approval before sending any piece.

Resizing may incur:

• service fees
• re-doing the piece, which entails 
• shipping costs
• production timelines

16. WARRANTY

Josefina LLC provides a 30-day limited warranty covering manufacturing defects.

Covered:

• structural issues
• loose or missing stones due to production
• Manufacturing defects: loose prongs, missing pavé stones, broken clasps, or broken soft chains

Not covered:

• normal wear
• misuse
• accidental damage
• chemical exposure
• loss or theft
• third-party repairs

Any third-party modification voids the warranty.

17. REPAIRS AND MAINTENANCE

17.1 Repairs

After the expiration of the applicable warranty period, repair services may be offered at the sole discretion of Josefina LLC.

All repair requests are subject to:

• evaluation of the piece
• applicable service fees
• production timelines based on the scope of work

Josefina LLC reserves the right to determine whether a piece is eligible for repair and the appropriate method of service.

17.2 Jewelry Maintenance

Jewelry requires regular care and maintenance to preserve its condition, structural integrity, and longevity.

The Client is responsible for ensuring that their jewelry is periodically inspected, including checking prongs, settings, and bezels at least once per year, or more frequently depending on wear.

Failure to properly maintain a piece may result in:

• damage
• stone loss
• structural wear

Such conditions are considered normal wear and are not indicative of manufacturing defects.

Josefina LLC may provide general guidance on jewelry care; however, the ongoing maintenance, inspection, and safekeeping of any piece remain the sole responsibility of the Client.

For questions regarding care or maintenance, Clients may contact:
contact@josefinabailleres.com

17.3 Material-Specific Care

Different materials require varying levels of care and maintenance.

Certain gemstones, including but not limited to opals, pearls, emeralds, turquoise, or stones with lower hardness, are more susceptible to scratching, chipping, and damage, and require careful handling and storage.

Even durable gemstones, such as diamonds, sapphires, and rubies, should be protected from extreme conditions and improper use.

Metals may also require periodic care and maintenance depending on their composition.

Clients are responsible for caring for their jewelry in accordance with the nature of its materials. Josefina LLC may provide general guidance; however, improper care or misuse is not considered a manufacturing defect.

18. CERTIFICATIONS AND EVALUATIONS

18.1 Certification

Diamonds above 0.50 carats are typically certified by GIA and/or other reputable gemological laboratories, unless otherwise specified. Diamonds below this threshold are not certified by default, though certification may be requested at an additional cost.

Colored gemstones above 1.5 carats are typically certified, while smaller stones are not certified by default unless otherwise agreed. Certification for any stone may be requested by the Client and may involve additional cost and extended timelines.

All grading reports are issued by independent laboratories, and Josefina LLC does not validate, guarantee, or assume responsibility for their accuracy or conclusions.

18.2 External Evaluations

Any external certification or evaluation requested by the Client is conducted independently of Josefina LLC.

Where such evaluation requires removal of a gemstone, dismantling and remounting may be necessary and may result in additional costs or structural or aesthetic changes, which are not covered under warranty.

By requesting external evaluation, the Client assumes all associated risks, costs, and outcomes.

19. INTELLECTUAL PROPERTY

All designs, including pieces on our Site ready to be shipped, Custom Made-to-Order, Simple Made-to-Order, One-of-a-Kind pieces and any concepts developed during the design process, remain the intellectual property of Josefina LLC.

Clients may not reproduce or replicate any designs or concepts with other jewelers.

Furthermore, all content, including images, designs, text, logos, and graphics displayed on this Site, are the exclusive property of Josefina LLC and are protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content from this Site is strictly prohibited without prior written consent from Josefina LLC.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Josefina LLC’s liability is limited to the purchase price of the product.

Josefina LLC shall not be liable for:

• indirect damages
• incidental damages
• consequential damages
• loss of use or opportunity

21. GENERAL PROVISIONS

21.1 Assignment

The Client may not assign, transfer, or delegate any rights or obligations under these Terms without the prior written consent of Josefina LLC. Josefina LLC may assign or transfer its rights and obligations without the Client’s consent.

21.2 No Waiver

Failure by Josefina LLC to enforce any provision of these Terms shall not constitute a waiver of such provision or any other rights. Any waiver must be in writing and signed by Josefina LLC.

21.3 No Third-Party Beneficiaries

These Terms are intended solely for the benefit of Josefina LLC and the Client and do not create any rights in favor of any third party.

21.4 Communication and Notices

All communication relating to sizing, adjustments, repairs, remakes, technical modifications, or project-related instructions must be conducted in writing via email.

Verbal communication, including phone calls or voice messages, will not be relied upon for instructions or approvals. Josefina LLC will rely exclusively on written communication and is not responsible for instructions provided outside of such correspondence.

By proceeding with any adjustment, repair, or custom work, the Client agrees to communicate through written channels to ensure accuracy and proper documentation.

For formal legal notices:

• To the Client: Notices may be sent to the email address provided or posted on the Site.
• To Josefina LLC: Notices must be delivered via personal delivery, overnight courier, email, or registered or certified mail to:

Josefina LLC
4 East 81st Street, 2A3A
New York, NY 10028
contact@josefinabailleres.com

21.5 Severability

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

21.6 Force Majeure

Josefina LLC shall not be liable for any delay or failure to perform resulting from events beyond its reasonable control, including but not limited to:

• natural disasters
• supply chain disruptions
• governmental actions
• labor disruptions

21.7 Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York.

Any dispute shall first be addressed through good-faith negotiation. If unresolved, disputes shall be resolved through binding arbitration in New York.

21.8 Entire Agreement

These Terms, together with the FAQ, Terms of Use, and Privacy Policy, constitute the entire agreement between the Client and Josefina LLC and supersede all prior communications or agreements.

Josefina LLC
Last updated: March 2026

These Terms of Use (“Terms”) govern your access to and use of www.josefinabailleres.com (the “Site”), including all content, functionality, and services made available on or through the Site.

By accessing or using the Site, you agree to be bound by these Terms, as well as our Terms & Conditions, Privacy Policy, and FAQ, which are incorporated by reference. If you do not agree, you must not access or use the Site.

In the event of any conflict relating to purchases, commissions, services, shipping, returns, production timelines, or other commercial matters, the Terms & Conditions shall prevail.

1. USE OF THE SITE

You may use the Site only for lawful purposes and in accordance with these Terms.

You agree not to use the Site:

• in any way that violates applicable law or regulation
• to engage in fraudulent, misleading, or unlawful conduct
• to impersonate Josefina LLC or any other person or entity
• to interfere with the proper functioning or security of the Site
• to introduce viruses, malware, or other harmful code
• to scrape, copy, monitor, or reproduce content without authorization
• to use the Site for any commercial purpose not expressly approved in writing by Josefina LLC

Josefina LLC reserves the right to restrict or terminate access to the Site for any use that violates these Terms or may harm the Site, the brand, or other users.

2. ACCESS TO THE SITE

Josefina LLC reserves the right to withdraw, modify, suspend, or discontinue the Site, or any part of it, at any time and without notice.

We do not guarantee that the Site, or any content on it, will always be available, uninterrupted, secure, or error-free.

You are responsible for:

• making all arrangements necessary to access the Site
• ensuring that any person accessing the Site through your internet connection is aware of and complies with these Terms

If any part of the Site requires you to provide information, you agree that such information will be accurate, current, and complete.

3. INTELLECTUAL PROPERTY

All content on the Site, including but not limited to:

• jewelry designs
• images
• photography
• text
• graphics
• logos
• videos
• layout and design
• artwork
• copy
• product descriptions
• code and software
• downloads and digital materials

is the exclusive property of Josefina LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms grants you any right, title, or interest in or to the Site or its content, except for the limited right to access and use the Site for personal, non-commercial use in accordance with these Terms.

You may not, without prior written consent from Josefina LLC:

• copy
• reproduce
• republish
• modify
• distribute
• display
• transmit
• create derivative works from
• exploit for commercial purposes

any content from the Site.

You may print or download a reasonable number of pages for your own personal, non-commercial use only, provided you do not modify the content or remove any proprietary notices.

Any unauthorized use of the Site or its content shall terminate your right to use the Site immediately and may violate applicable law.

4. BRAND USE AND ENDORSEMENT

You may not state or imply that Josefina LLC has endorsed, sponsored, approved, or is affiliated with you, your business, or your content without our prior written consent.

Josefina LLC does not currently offer any public brand ambassador, sponsorship, or endorsement program unless expressly stated by us in writing.

5. RELIANCE ON INFORMATION

The content on the Site is provided for general informational purposes only.

While Josefina LLC seeks to present information accurately and thoughtfully, we do not guarantee that all content is complete, accurate, current, or free from error.

Any reliance you place on information presented on the Site is at your own risk.

Operational and commercial details relating to:

• production timelines
• custom design
• pricing
• payment structure
• shipping
• warranty
• repairs
• returns and exchanges

are further explained in our FAQ and governed by our Terms & Conditions.

6. PRODUCTS, SERVICES, AND PURCHASES

Nothing on the Site constitutes a binding offer to sell any product or service.

All purchases, custom commissions, pre-orders, Revive projects, and other services are governed exclusively by our Terms & Conditions.

Josefina LLC reserves the right to:

• accept or decline orders
• modify or discontinue products or services
• update pricing or availability
• limit quantities or access to certain offerings

All information submitted in connection with a purchase or inquiry is also subject to our Privacy Policy.

7. USER SUBMISSIONS AND COMMUNICATIONS

Any inquiries, forms, emails, feedback, or other information submitted through the Site may be used by Josefina LLC to respond to your request, provide services, improve our operations, or otherwise act in accordance with our Privacy Policy.

You agree not to submit any content that is:

• unlawful
• fraudulent
• defamatory
• abusive
• infringing
• harmful
• obscene
• misleading

Josefina LLC reserves the right, but not the obligation, to remove, disregard, or refuse any submission that we believe violates these Terms or may expose us to liability.

If the Site at any time permits reviews, comments, testimonials, or other submissions, such submissions shall be deemed non-confidential and non-proprietary, and you represent that you have the right to provide them.

8. THIRD-PARTY LINKS AND MATERIALS

The Site may contain links to third-party websites, services, social media platforms, or other materials provided for convenience only.

Josefina LLC does not control and is not responsible for:

• the content
• accuracy
• privacy policies
• terms
• practices

of any third-party website or service.

Your use of third-party websites or materials is entirely at your own risk and subject to the terms and policies of those third parties.

9. PRIVACY

All information collected through the Site is subject to our Privacy Policy.

By using the Site, you consent to the collection, use, and disclosure of your information in accordance with the Privacy Policy.

10. GEOGRAPHIC ACCESS

The Site may be accessed from jurisdictions outside the United States.

Users who access the Site from outside the United States do so at their own initiative and are responsible for compliance with all applicable local laws.

Josefina LLC makes no representation that the Site or its content is appropriate or available for use in every jurisdiction.

International purchases and shipments are governed by the applicable provisions of our Terms & Conditions.

11. DISCLAIMER OF WARRANTIES

The Site and all content, materials, and services made available through it are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Josefina LLC disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

• merchantability
• fitness for a particular purpose
• non-infringement
• accuracy
• availability
• uninterrupted or error-free operation

Josefina LLC does not warrant that:

• the Site will be secure
• the Site will be free from viruses or other harmful code
• defects will be corrected
• the Site will meet your expectations or requirements

You are responsible for implementing sufficient safeguards for your own devices, systems, and data.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Josefina LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

• your access to or use of the Site
• your inability to use the Site
• reliance on Site content
• any linked third-party website or service
• any interruption, delay, error, or technological failure affecting the Site

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Commercial liability relating to purchased products or services is governed by the limitations and provisions set forth in the Terms & Conditions.

13. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Josefina LLC, its affiliates, licensors, service providers, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, judgments, awards, costs, expenses, or fees, including reasonable attorneys’ fees, arising out of or relating to:

• your violation of these Terms
• your misuse of the Site
• your infringement of any intellectual property or other rights
• any content or material submitted by you
• your violation of any law or the rights of any third party

14. COPYRIGHT AND INFRINGEMENT NOTICES

Josefina LLC respects intellectual property rights and may remove or disable access to material alleged to be infringing where appropriate.

If you believe that any content on the Site infringes your copyright, you may contact us at:

Josefina LLC
4 East 81st Street, 2A3A
New York, NY 10028
contact@josefinabailleres.com

Any notice should include sufficient information to identify the allegedly infringing material, the work claimed to be infringed, your contact details, and a statement that you are authorized to act on behalf of the rights holder.

15. CHANGES TO THE SITE AND THESE TERMS

Josefina LLC may update or revise these Terms from time to time in its sole discretion.

All changes become effective upon posting, unless otherwise stated.

Your continued use of the Site after any updates are posted constitutes acceptance of the revised Terms.

Josefina LLC may also modify, suspend, or discontinue any part of the Site, including content, features, or services, at any time and without notice.

16. TERMINATION

Josefina LLC reserves the right to suspend, restrict, or terminate your access to the Site, in whole or in part, at any time and without notice, if we believe that you have violated these Terms or applicable law, or that your use may harm Josefina LLC, the Site, or other users.

17. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Site shall be addressed in accordance with the dispute resolution provisions set forth in the Terms & Conditions, which are incorporated by reference.

18. WAIVER AND SEVERABILITY

No waiver by Josefina LLC of any provision of these Terms shall be deemed a waiver of any other provision or of any future breach.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms, together with the Terms & Conditions, Privacy Policy, and FAQ, constitute the entire agreement between you and Josefina LLC regarding your use of the Site and supersede all prior and contemporaneous understandings, communications, and agreements relating to the Site.

20. CONTACT

All feedback, comments, copyright notices, questions, and other communications relating to the Site should be directed to:

Josefina LLC4 East 81st Street, 2A3ANew York, NY 10028contact@josefinabailleres.com

Josefina LLC
Last updated: March 2026

This Privacy Policy describes how Josefina LLC (“Josefina,” “we,” “us,” or “our”) collects, uses, maintains, and protects personal information.

This Privacy Policy applies to information collected through:

• www.josefinabailleres.com (the “Site”)
• email communications
• consultations
• custom design inquiries
• purchases and services

This Privacy Policy does not apply to information collected offline or through third-party websites not controlled by Josefina LLC.

By accessing or using the Site or engaging with Josefina LLC, you agree to this Privacy Policy. If you do not agree, you should not use the Site.

We may update this Privacy Policy from time to time. Continued use of the Site constitutes acceptance of any updates.

1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

1.1. Information You Provide

• name
• email address
• phone number
• shipping and billing address
• payment information
• design preferences and project details
• correspondence and inquiries

1.2. Automatically Collected Information

• IP address
• browser type
• device information
• usage data
• browsing activity and interaction with the Site

1.3. Transaction and Account Information

• purchase history
• order details
• payment method (processed through third parties)
• account or profile information (if applicable)

2. HOW WE COLLECT INFORMATION

We collect information:

• directly from you when you provide it
• through communications (email, inquiries, consultations)
• automatically through cookies and similar technologies
• from third-party platforms where applicable (e.g., social media interactions)

3. HOW WE USE INFORMATION

We use personal information to:

• process and fulfill orders
• manage custom design and Revive projects
• communicate with Clients
• provide customer support
• improve services and website functionality
• comply with legal and regulatory obligations
• enforce our Terms & Conditions

We may also use your information to communicate updates or services relevant to your interaction with Josefina LLC.

4. PAYMENT PROCESSING

All payments are processed through secure third-party providers.

Josefina LLC does not store full payment card details.

5. DISCLOSURE OF INFORMATION

We do not sell personal information.

We may disclose personal information to:

• payment processors
• shipping providers
• service providers supporting business operations
• professional advisors (legal, financial, or compliance)
• authorities where required by law

We may also disclose information:

• to enforce our Terms & Conditions
• to comply with legal obligations
• to protect the rights, property, or safety of Josefina LLC, our Clients, or others

6. DATA RETENTION

We retain personal information only for as long as necessary to:

• fulfill transactions and services
• comply with legal obligations
• resolve disputes
• enforce agreements

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure. Any transmission is at your own risk.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• withdraw consent where applicable

To exercise your rights, please contact:
contact@josefinabailleres.com

We may require verification of identity before fulfilling requests.

9. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including:

• the right to know the categories and specific data we collect
• the right to request deletion of personal information
• the right to know categories of data shared with third parties
• the right not to be discriminated against for exercising these rights

Certain information may be exempt from such requests where required to provide services or comply with legal obligations.

Requests may be submitted to:
contact@josefinabailleres.com

10. COOKIES AND TRACKING

The Site may use cookies and similar technologies to improve functionality and user experience.

You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly as a result.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see your state’s privacy rights for more information.

11. INTERNATIONAL USERS

If you access the Site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ.

12. CHILDREN’S PRIVACY

The Site is not intended for individuals under the age of 18.

Josefina LLC does not knowingly collect personal information from children under the age of 13 nor is our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any personal information to or on our Website. If you are under 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use]. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. 

If you believe we may have collected information from a minor, please contact us at:
contact@josefinabailleres.com

13. USER CONTENT AND PUBLIC INFORMATION

Any information you voluntarily submit for public display or sharing (if applicable) is provided at your own risk. Josefina LLC cannot guarantee that such information will not be accessed by unauthorized parties.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The updated version will be posted on this page with the revised date.

15. CONTACT

For any questions regarding this Privacy Policy or our data practices, please contact:

contact@josefinabailleres.com